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Terms and Conditions of Sale

 ​This statement was last updated on 21st November 2025 

These Terms & Conditions govern your use of Pick Up the Paws and the purchase of products via our website www.pickupthepaws.co.uk.

By placing an order, you agree to these terms.

 

Who We Are

Pick Up the Paws
Registered address: 6 Straw Plait Way, Arlesey, SG15 6SJ
Email: Sarah@pickupthepaws.co.uk
Website: www.pickupthepaws.co.uk

 

Products & Availability

All products shown are subject to availability. We aim to ensure product images and descriptions are accurate, but minor variations may occur.

 

Ordering & Payment

  • Orders are confirmed upon successful payment.

  • Prices include VAT where applicable.

  • We accept secure online payments via [insert payment gateways, e.g., Stripe, PayPal].

 

Shipping & Delivery

  • We deliver across the UK (unless otherwise stated).

  • Standard delivery is typically 2–5 business days.

  • Shipping costs are shown at checkout.

  • You will receive a confirmation and tracking info once dispatched.

 

Returns & Refunds

You have the right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations. You may return eligible items if:

  • They are unused and in original packaging

  • You notify us within the return window

Exclusions: Perishable items, personalised items, or opened food products.

To start a return, contact Sarah@pickupthepaws.co.uk Refunds are issued to your original payment method within 7 days of approval.

 

Your Responsibilities

You agree not to use our website or products for any unlawful or harmful activity. You must provide accurate details when placing an order.

 

Limitation of Liability

We are not liable for:

  • Indirect or consequential losses

  • Delay or failure caused by circumstances beyond our control

  • Product misuse or damage caused by the user

Our total liability is limited to the amount paid for your order.

 

Intellectual Property

All content on our website (text, images, logos, etc.) is the property of Pick Up the Paws and may not be copied without permission.

 

Governing Law

These terms are governed by English law. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

 

Contact Us

If you have any questions about these terms, reach out to:

Email : Sarah@pickupthepaws.co.uk
Address : 6 Straw Plait Way, Arlesey, SG15 6SJ

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