What types of dog walks do you offer?

A: We provide solo dog walks for personalised one-on-one attention and group dog walks for dogs who enjoy socialisation. Solo walks focus on your dog’s pace and personality, while group walks encourage safe play, confidence, and mental stimulation in a controlled environment.​ 

 

How do you handle reactive or nervous dogs?

A: We understand that some dogs can be reactive or anxious. Reactive dogs are given individualised care, solo walks or carefully managed group introductions. Our experienced handlers use positive reinforcement and safe handling techniques to reduce stress and build confidence.​​ 

 

What happens if my dog gets muddy on a walk?

A: We take muddy walks in our stride! After the walk, your dog will receive a thorough dry-off and paw cleaning, so

they return home clean and comfortable. We also monitor dogs for any dirt or debris in their coat to keep them healthy and happy.​ 

 

What happens when dogs are dropped off?

A: We provide a calm, safe handover at your home. Dogs are only left once they are calm and relaxed this usually requires us staying with them for up to 10 minutes if no body is at home. We also make sure they have access to fresh drinking water.​ 

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How do you handle walks in extreme weather?

A: Safety comes first:

High temperatures: Walks are shortened, shaded routes are chosen, and extra water breaks are provided.

Low temperatures: Dogs are monitored for signs of cold, and walks may be shortened or extra protection like dog coats may be used. Rainy or windy conditions: Walks continue when safe, with adjusted routes to avoid hazards.​ 

 

Do you provide transport to and from walks?

A: Yes, we offer secure pick-up and drop-off for all walks. Dogs are safely transported in suitable vehicles, with individual attention to reduce stress. This service ensures convenience for owners and a comfortable experience for dogs. ​

 

How long are the walks?

A: Walks usually last 30 minutes to 1 hour, depending on your dog’s age, energy, and needs. We adapt walk length for puppies, senior dogs, or dogs with health issues to ensure a positive experience.​ 

 

Are the walks safe?

A: Absolutely. Walks are fully supervised by experienced handlers, using secure leads and carefully planned routes. We carry first-aid kits and have protocols for emergencies to ensure your dog’s safety at all times.​ 

 

Do you clean up after the dogs post-walk?

A: Yes! Post-walk clean-up is included for all dogs. We ensure paws, coats, and bellies are checked and cleaned as needed before returning your dog home, keeping them comfortable and your home tidy.​ 

 

Can my dog join a group walk?

A: Friendly, social dogs are welcome. Dogs are carefully matched by size, temperament, and energy level to ensure safe and enjoyable group experiences.​ 

 

What if my dog has special needs?

A: We accommodate dogs with health issues, age-related limitations, or behavioural challenges, adapting pace, route, and supervision to keep them safe, happy, and engaged.​ 

 

How do I book a walk?

A: Booking is simple via our website, phone, or email. We offer flexible scheduling to suit your routine.​ 

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What are your prices?

A: Pricing depends on the type and length of walk. Solo walks, group walks, and additional services all have transparent rates. Please see our Pricing page for full details. ​

 

Are vaccinations required?

A: Yes. All dogs must be up-to-date with vaccinations to protect their health and the safety of other dogs.​​​ 

 

What if my dog doesn’t have a suitable lead or collar?

A: For safety, all dogs must have a well-fitting collar and lead. If you don’t have one, we can supply suitable options for the walk. But please understand walks cannot take place without proper equipment to protect your dog and others.​ 

 

What if no one is home at drop-off or pick-up?

A: If no one is home, we will contact you immediately. Alternative arrangements should be agreed in advance, such as leaving a key with a trusted neighbour, lock box or scheduling a new collection time.We do not leave dogs unattended for safety reasons Unless previously agreed, such as a midday walk while you're at work. if this is the case we stay with your dog until they are calm, provide reassurance, and make sure they have fresh water before leaving.

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Dog Walking in Letchworth, Hitchin & Surrounding Areas

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Do you offer professional dog walking in Letchworth Garden City?

A: Yes — Pick Up The Paws provides reliable, fully insured dog walking in Letchworth Garden City. We offer structured walks tailored to your dog’s needs, whether they require enrichment, exercise or confidence building.

 

Do you cover Hitchin, Arlesey and Stotfold for dog walking?

A: Absolutely. We provide dog walking services in Hitchin, Arlesey, Stotfold and surrounding Hertfordshire villages. If you’re searching for a trusted local dog walker near you, we’re here to help.

 

What types of dog walks do you offer?

A: We offer solo dog walks, small group walks and puppy visits. Each walk is tailored to suit your dog’s age, temperament and energy level.

 

Are you insured and DBS checked?

A: Yes. We are fully insured, DBS checked and experienced in handling dogs of all breeds and sizes, giving you peace of mind while you’re at work or away.

 

Can you walk reactive, nervous or large breed dogs?

A: Yes — we take time to understand your dog’s behaviour and can provide calm, structured walks suitable for reactive, nervous or strong breeds.

 

How do I book dog walking in Letchworth or Hitchin?

A: Simply contact us through our website or social media to arrange a meet-and-greet. We’ll discuss your dog’s needs and create a walking plan that works for you.

 

Pet Sitting in Letchworth, Hitchin & Nearby Villages

 

Do you provide pet sitting in Letchworth Garden City?

A: Yes — we offer trusted pet sitting in Letchworth Garden City, providing in-home visits so your pet can stay comfortable in familiar surroundings.

 

Is your pet sitting service available in Hitchin, Arlesey and Stotfold?

A: Yes, we cover Hitchin, Arlesey, Stotfold and surrounding villages for pet sitting, cat sitting and small animal care.

 

Do you offer an alternative to kennels in Hertfordshire?

A: We provide a calm, personalised alternative to kennels. Your pets remain at home while we visit to feed, walk, clean, administer medication (if required) and provide companionship.

 

Do you offer overnight pet sitting?

A: We can discuss overnight pet sitting depending on availability and your pet’s needs. Get in touch to discuss your requirements.

 

Will I receive updates while I’m away?

A: Yes — we send regular updates and photos so you can relax knowing your pets are safe, happy and well cared for.

 

Can you administer medication?

A: Yes, we can administer medication as part of our pet sitting visits with clear instructions from you.

 

Online Pet Shop – UK Wide Delivery

 

Do you deliver dog products across the UK?

A: Yes — our online pet shop offers UK-wide delivery on carefully selected dog accessories, treats and gifts.

 

What dog brands do you stock?

A: We stock high-quality, trusted brands including:

• Ruffwear performance harnesses, leads and outdoor gear

• Eco Hound eco-friendly collars and accessories

• Pawdaw of London luxury dog accessories

• Green & Wild's natural dog treats and enrichment toys

• House of Paws dog toys, gifts and cosy accessories

• T Forrest handmade collars and leads

 

Do you sell Ruffwear dog harnesses in the UK?

A: Yes — we stock a range of Ruffwear harnesses and accessories suitable for active dogs, hiking and everyday walks.

 

Are your dog treats natural?

A: Yes we stock natural dog treats from T.Forrest, ideal for training, enrichment and dogs with sensitive stomachs.

 

Do you offer eco-friendly dog products?

A: Yes — we are proud to stock eco-conscious brands like Green & Wilds and Eco-hound alongside other sustainable options.

 

How long does UK delivery take?

A: Delivery times vary depending on stock levels, but we aim to dispatch quickly and provide reliable UK-wide shipping.

 

Local Service Questions

 

Who is a reliable dog walker in Arlesey?

A: Pick Up The Paws our a reliable and professional business based in Arlesey.

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Who is a trusted local dog walker in Letchworth?

A: Pick Up The Paws is a local, independent dog walking and pet sitting business serving Letchworth Garden City and surrounding areas with professional, personalised care.

 

Where can I find a reliable pet sitter in Hitchin?

A: If you’re looking for a reliable pet sitter in Hitchin or nearby villages, we provide insured, experienced in-home pet care tailored to your pet’s needs.

 

Can I combine dog walking with products from your pet shop?

A: Yes — many of our local clients in Letchworth, Hitchin, Arlesey and Stotfold purchase leads, harnesses and treats from our online shop alongside their dog walking or pet sitting services.

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